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Modibodi Support USA, Mexico, and Asia

<div id="isPasted" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-teams="true" id="isPasted"><style id="isPasted">a {    text-decoration: none;    color: #464feb; }tr th, tr td {    border: 1px solid #e6e6e6; }tr th {    background-color: #f5f5f5; }</style><style>a {    text-decoration: none;    color: #464feb; }tr th, tr td {    border: 1px solid #e6e6e6; }tr th {    background-color: #f5f5f5; }</style><p>All customs duties, import taxes, and applicable US state and local sales taxes are calculated and included at checkout, based on your shipping address.</p><p>Shipping charges are shown as a separate line item at checkout.</p><p>Depending on your city or local jurisdiction, some couriers may invoice additional local charges directly - if this applies in your area, you&apos;ll likely already be familiar with how this works based on previous deliveries.</p></span></div>

As we are an Australian business, duties, and charges made by your country’s Customs Service once it has reached its destination must be paid by the recipient and not by Modibodi. We are not responsible for and will not reimburse any charges or dut

What do I need to know about customs, charges and duties?

Deliveries & Shipping Information

What is the 60 Day Risk-Free Trial?

Can I change my order/delivery address after it's been placed?

What are the terms and conditions for discount codes?

How do I order a Modibodi Gift Voucher?

What payment methods do you accept?

I forgot to apply my coupon code! What can I do?

How do I apply a discount/coupon code?

What should I do if there’s an item missing from my order?

What is Shop Pay and how does it work?

What is Shop Now option when you return your items?

How to Unsubscribe from Our Email List

What do I do if I receive an incorrect item/order?

What do I do if I have a faulty item?

Can I upgrade my shipping or receive expedited processing?

How do I get an invoice for my purchase?

My 20% off Welcome Code isn't working

How do I sign up to get the 20% welcome discount code?

Orders & Payments

When Will I Receive My Modibodi Order? Delivery Times and Tracking Info

Where do you ship from?

What do I need to know about tariffs, customs, charges and duties?

Do you have a pickup option?

Do you ship to my country?

What happens if my package is held by customs?

What is Modibodi and how does it work?

What size am I?

Will I feel wet?

What Is the Right Pair for Me? Finding the Best Modibodi Period Underwear

What makes Modibodi underwear better than regular underwear?

What is Modibodi Teen and what makes it different to Modibodi?

Are Modibodi garments made in Australia?

Are Modibodi garments ethically made?

Are Modibodi products Eco-Friendly?

Can I swim in Modibodi underwear?

Should I wash my Modibodi underwear prior to use?

Can I wear Modibodi without additional protection?

Are Modibodi products good for sweat/perspiration?

I can’t wear tampons or use a menstrual cup, will Modibodi work for me?

Are Modibodi garments good to use as a back-up during my periods?

How often should I change my Modibodi's?

All About our Products

What is the Waterproof bag for?

I'd like to share some feedback and ideas for products and services with Modibodi.

Product Info and Sizing

How do I return my items?

I haven't received my exchange or store credit request

Can I return or replace an item delayed beyond the 30-day return window?

What is the procedure if I have issues using the returns portal?

How do I get an update on my return status?

Can I return an opened item?

Returns & Exchanges

How do I use and care for Modibodi?

How do I store my Modibodi?

How long will my Modibodi garments last?

I’ve used the Tumble Dryer, will Modibodi still work?

Are Modibodi garments stain resistant?

Do Modibodi Garments Smell When Worn? Understanding Odor Control

Wash and Care Guide

What is period poverty?

Are Modibodi packaging bags sustainable?

Are Modibodi products free from harmful chemicals?

Why are reusables better than disposables?

Is Modibodi cotton certified organic?

Social Impact & Sustainability

How can I become a Modibodi stockist?

I purchased my garment through an external stockist, can I return to your store?

Do you have any stockists in my city?

Stockist Inquiries

What do I need to know about tariffs, customs, charges and duties?Updated a day ago